Zebar Driver Safety Policy
Your Safety is Our Priority
1. Vehicle Safety Requirements
All Zebar drivers must maintain:
Valid Documents:
Up-to-date driver's license
Vehicle registration (token tax paid)
Comprehensive insurance
Valid motor vehicle inspection certificate
Vehicle Standards:
Functional seatbelts for all passengers
Working headlights/taillights
Air conditioning (where advertised)
2. Pre-Trip Safety Checks
Before accepting any ride:
Inspect Your Vehicle:
Tire pressure and tread depth
Brake functionality
Fuel/battery levels
App Verification:
Confirm rider name and rating matches profile
Verify pickup location is safe and well-lit
3. During the Ride
Safe Driving Practices:
Adhere to speed limits (Max 100km/h on motorways)
No phone usage while driving – use hands-free for navigation
4. Handling Difficult Situations
If You Feel Unsafe:
Politely end the trip at the nearest safe location
Report incident via app within 1 hour
Call Zebar Safety Hotline: 03168168123 (0)
Zero Tolerance For:
Rider intoxication/drug use
Weapons possession
Physical/verbal abuse
5. Personal Safety Tools
Zebar provides all drivers:
24/7 Safety Support Team (Urdu)
6. Night Driving Precautions
After Dark Protocols:
Enable "Night Mode" in app for enhanced tracking
Prefer well-lit pickup/drop-off points
Share trip details with trusted contacts using "Share My Ride" feature
7. Reporting Safety Issues
Three Ways to Report:
In-app " SOS" button
Email: shah@zebargo.com (response within 4 hours)
WhatsApp: +92 3168168123 (with photo/video evidence)
All reports remain confidential under Zebar’s Whistleblower Protection Policy